This policy applies to all non-public, personal information that may be used to identify you as a visitor to the website at www.rafflesrelo.com, (the “Website”) as our customer, or as a potential customer (“Personal Information”, as defined below), that is obtained by us in connection with the Website or providing a product or service to you as part of our operations.
PERSONAL INDENTIFICATION INFORMATION
We may collect personal identification information from users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, appropriate, name, email address, mailing address, phone number, credit card information.
COLLECTION OF PERSONAL INFORMATION
We rely on many sources of information to understand and meet our customers’ and potential customers’ needs and to fulfil our business objectives, including Personal Information that may be collected by the Raffles Relocation & Mobility Pte. Ltd. or our agents, dealers, van operators or other representatives or third-party companies authorized to act on our behalf (“Representatives”).
“Personal Information” may include your name, street and email address, phone number, and may also include financial information, such as credit card or other bank account data. In the case of moving and storage services, this information may also include your origin address and destination address, details about the nature of the goods being shipped, and the names and contact information for other persons involved in the shipment or authorized to provide direction on your behalf. We limit our collection of Personal Information to that which is necessary for its intended purpose.
The sources of Personal Information may include:
GOVERNING LAW AND JURISDICTION
WHAT WE DO WITH YOUR PERSONAL INFORMATION
We may use the Personal Information including testimonials provided by yourself in order to respond to a request for an estimate; furnish a requested product or service to you; respond to your email or other inquiry; to help improve our services; or to send to you updates or notices about our products and services that we think may be of interest to you. In order to provide you with the full range of services you request from us, it may be necessary for us to share Personal Information among the Raffles Relocation & Mobility Pte. Ltd. or with our Representatives, or other companies that we have engaged to provide services on our behalf. We require those companies to use your Personal Information solely for the purposes for which it was provided and consistent with this Privacy Statement. Conduct Surveys. From time to time, we may use survey forms to better understand our customers’ needs, to evaluate our services, and to create products and services that respond to their interests. Customers may decline to participate in these surveys. Raffles Relocation & Mobility Pte. Ltd. will not disclose survey response information outside of the Raffles Relocation & Mobility Pte. Ltd. group, other than to our survey vendor(s) who assist us in collecting and analyzing such information or to our Representatives or other authorized service providers, solely for the purpose of improving our products and services. Comply with Legal Processes. There are situations where we may disclose to third parties the Personal Information we collect as permitted or required by law. This may include disclosure to government entities, courts or other entities, such as in response to subpoenas or other legal or regulatory processes, or to protect against fraud. Other Business Interests. We may also combine your Personal Information with other consumers’ Personal Information or other publicly available information to help us satisfy our legitimate business interests, such as performing trend analysis or market studies; identify consumer preferences or interests; set prices; perform billing functions; establish credit; or comply with government regulations. We may also share anonymized data, such as statistical or demographic information in aggregate form, with third parties for research or marketing purposes. However, this anonymized data will not contain any of your individually identifiable Personal Information. Credit Reporting Agencies. We may report information about your account(s) to credit bureaus and/or consumer reporting agencies. Late payments, missed payments, or other defaults on your account(s) may be reflected in your credit report and/or consumer report and may affect your ability to obtain credit.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We use reasonable measures to safeguard the security and integrity of your Personal Information through procedures and technology designed for that purpose. For example:
THIRD PARTY WEBSITES
User may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and link, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have link to our Site, is subject to that website’s own terms and policies.
COOKIES, INTERNET-RELATED INFORMATION, AND “DO NOT TRACK”
Some of the Websites may use Google Analytics and Google Display Advertising which collect anonymous Website user activity data through the use of both first-party and third-party cookies. We use the Google Display Advertising features, which collect data through the third-party DoubleClick cookie, in order to: Serve you with relevant advertising after you leave the Websites; Provide us with information about how our use of various advertising services is related to visits to the Websites; and Identify trends in how the Websites are being used, and by what demographics, and publish those trends in reports for internal use. Google Analytics collects your IP address. We use your IP address information to learn the geographical locations where the Websites are being used. Your IP address does not identify you personally nor does it contain personal information such as your name or email address. We will not merge your personal information with information collected through the DoubleClick cookie without first providing you with notice of the merger and obtaining your opt-in consent. You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google’s Ads Settings.
YOU CAN LEARN MORE HERE
You may also opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on, which is available here: https://tools.google.com/dlpage/gaoptout/. Please note that if you opt-out of Google Analytics tracking, you will continue to receive advertisements as you browse on the Internet, but those advertisements will not be tailored to your interests.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Raffles Relocation & Mobility Pte. Ltd.
7500A Beach Road, #05-319 The Plaza,
Telephone: (65) 6894 3720
The information contained in Raffles Relocation & Mobility Pte. Ltd. website (www.rafflesrelo.com) with regards to the services rendered is for general information purposes only. The information is made available by Raffles Relocation & Mobility Pte. Ltd. and in all our sincere efforts to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related photographs and graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. The content of this website should not be considered to be a recommendation or solicitation for the user of this website and the decision you make should be based on your own due-diligence and preference and by your own free will.
In no event or under any circumstances will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data monies or profits arise out of, or in connection with, the use of the mentioned services by Raffles Relocation & Mobility Pte. Ltd. Raffles Relocation & Mobility Pte. Ltd. endeavors to provide you with complete relocation options and in doing so may use third party suppliers and service providers to provide and deliver those services to you. The service, content, goods and services from or through the service provided by the service partners of Raffles Relocation & Mobility Pte. Ltd. and all warranties, express or implied, are disclaimed. and Raffles Relocation & Mobility Pte. Ltd. are not liable for any direct, indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages by the service providers. The limitations of damages set forth above are fundamental elements of the basis of the bargain between the service providers and customer.
Pictures, Photographs and graphics are for presentation purposes only. Storage services including warehouse storage, climate controlled storage, wine cellar etc. is subject to space availability.
The client agrees, to the fullest extent and Raffles Relocation & Mobility Pte. Ltd. stands indemnified and harmless of and from any and all claims, demands, losses, causes of action, damage, law suits, judgements, including attorney’s fees and costs, to the extent caused by, arising out of, or relating to any or all the services offered by Raffles Relocation & Mobility Pte. Ltd. and the service providers engaged by Raffles Relocation & Mobility Pte. Ltd. By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the Site following the posting of these changes to this policy will be deemed your acceptance of those changes.